We are looking for a highly-motivated Senior Project Manager that functions as a top performer who excel in a fast-paced environment. We expect our Senior Managers to exhibit leadership, to be results-oriented, and driven to succeed.

The Project Manager will provide overall management for both large and small scale telecom infrastructure projects, programs and operations. The Program Manager will oversee regional construction operations and project responsibility with given clients and/or programs; managing personnel, vendors, subcontractors and other key personnel and their interactions with clients. Reporting to the EVP-Operations, the position is part of our Construction Division and provides leadership for direction setting, evaluates teams strengths and weaknesses, interfaces with other internal managers to determine appropriate courses of action to organize and manage the most productive and efficient teams.

The Project Manager will directly manage Construction Managers and Field Technicians, including but not limited to: implementing company policies, aiding in the training of employees; planning, assigning, and directing work; appraising performance; evaluating employees; addressing complaints and resolving problems. You should be a self-driven individual able to execute operations with minimal direction.

• Provide overall management for construction projects, programs and operations. Core components include: technology selection & integration, vendor relationships, client interface & management, project results, profitability, growth and team development.
• Oversee regional operations and project responsibility; managing personnel, vendors, subcontractors and other key personnel and their interactions with clients.
• Participate in a number of activities associated with field operations, including but not limited to safety, scheduling and resource allocation, customer relationships, time and expense processing, time management.
• Aggressively manage and implement scope of work requirements to ensure attainment of project goals and objectives.
• Maintains critical relationships with existing customers and develops relationships with new customers, earning the confidence and respect needed to grow and win new business.
• Strategize with executive team to coordinate and optimize internal personnel, clients, pre-deployment initiatives, deployment meetings, client interface and deliverables as well as business development strategies to maintain consistent workload.
• Leveraging appropriate communication strategies (email, phone call, etc.) to be highly effective at managing customer expectations on a professional and proactive basis. Must also leverage this same skill set to work through customer conflict/concerns. Avoid foreseeable customer issues through planning ahead.
• Ensure compliance with safety, regulatory and quality requirements for all personnel and third-party vendors
• Actively participate in the recruiting and training of project staff.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Strong communication skills; able to leverage other Service Managers and/or subject matter experts to achieve division goals; proven ability to lead teams through adversity and consistently motivate.
• Analytical skills on performance metrics and other measurable business processes and tasks
• Initiative: Able to identify problems or new ideas without prompting, does not wait for others to take, or request to take, action
• Calm Demeanor: Maintaining your composure is key; you have great ability to maintain composure in challenging, high-energy environments, and you help others to do the same.
• Collaboration: Able to establish and maintain collaborative partnerships. Strong communication, relationship building and organizational skills.
• Attention to detail: Achieves thoroughness and accuracy when accomplishing a task.
• Problem Solving: Identify root causes of problems and implement solutions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to type, file or lift office supplies up to 25 pounds. The employee may drive for extended periods of time, including all weather and light conditions.

Required Education and Experience

• A minimum of 7 or more years of related experience driving operations with a preferred focus in construction, telecommunications and/or wireless.
• Previous experience working with Ericsson & AT&T as a project manager.
• Proven record of academic, professional and leadership achievement.
• Experience managing at least 3-5 direct reports, 15-20 indirect reports well as various contractors/vendors.
• High proficiency in MS Office Suite of Products (Word, Excel, PowerPoint) and industry standard Project Management software required.

Supervisory Responsibilities

• Evaluate team’s strengths and weaknesses, interfacing with other internal managers to determine appropriate courses of action to organize and manage the most productive and efficient team.
• Strategize with team to coordinate and optimize internal personnel, client interface and deliverables.
• Embrace strong work ethics personally and throughout company and client teams.
• Identify the problem, attack the problem, solve the problem, and then build a process that prevents the problem.
• Ensure compliance with safety, regulatory, corporate and quality requirements for all personnel and third-party vendors.

Position Type/Expected Hours of Work

This is a full-time exempt position. Days of work are Monday through Friday. Some evenings/weekends required.

Travel

• Travel to sites may be required, sometimes in excess of 50 miles
• Must possess a valid driver’s license and be insurable under the company insurance policy.

The pay range for this position in Massachusettes is $110,000 - $130,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience (in addition to medical, financial, and/or other benefits, dependent on the position offered). This information is provided per the California Equal Pay Act. Base pay information is based on the market location.